Frequently Asked Questions
Everything you need to know about our premium blends and delivery.
How should I store my Ahmad Tea to maintain freshness?
To preserve the delicate aroma and flavor, store your tea in a cool, dry place away from strong odors and direct sunlight. We recommend using an airtight container or keeping the tea in its original foil-sealed packaging.
What is the standard shipping time for orders?
Standard shipping typically takes 3-5 business days within the continental UK. International shipping times vary by destination but generally range from 7-14 business days.
Are your tea bags biodegradable?
Yes, we are committed to sustainability. The majority of our tea bags are made from natural plant-based materials and are fully compostable, allowing you to enjoy your brew with minimal environmental impact.
Do you offer wholesale opportunities for businesses?
We certainly do. If you are interested in stocking Ahmad Tea in your cafe, restaurant, or retail store, please contact our dedicated wholesale team through the 'Contact Us' page for pricing and catalog details.
Can I return my order if I am not satisfied?
Due to the nature of food products, we can only accept returns on items that are unopened and in their original packaging within 30 days of purchase. If your order arrived damaged, please contact customer support immediately for a replacement.
How do I know the caffeine content of a specific blend?
Caffeine levels vary across our range. Generally, our Black teas have the highest caffeine content, followed by Green teas. Our Fruit and Herbal Infusions are naturally caffeine-free. Specific details can be found on each product's description page.